Shipping policy

At AR UNIVERSAL, we aim to deliver your orders quickly and efficiently. We currently ship to the United Kingdom and the United States.

Free Delivery on Every Order — we offer free delivery on all orders, no minimum spend required. Orders are processed within 1–2 business days and delivered within 3–7 business days.

PROCESSING TIME
All orders are processed within 1–2 business days (Monday to Saturday, 9:00 AM – 6:00 PM).
Orders placed after business hours will be processed the next working day.

SHIPPING TIME — UNITED KINGDOM
Once dispatched, delivery typically takes 3–7 business days for UK addresses.

SHIPPING TIME — UNITED STATES
Once dispatched, delivery typically takes 3–7 business days for US addresses.

SHIPPING COVERAGE
We currently ship to the United Kingdom and the United States. For other international shipping inquiries, please contact our support team.

ORDER TRACKING
Once your order has been dispatched, you will receive a confirmation email with tracking details (if available).

DELAYS
While we aim to meet delivery times, delays may occasionally occur due to:
- Courier issues
- Weather conditions
- High demand periods
- Customs processing (for international shipments)

We appreciate your patience in such situations.

DELIVERY ISSUES
If your order is delayed, lost, or damaged in transit, please contact our customer service team immediately. We will assist you as quickly as possible.
If your order is marked as delivered but you have not received it, please notify us as soon as possible.
Lost shipment investigations may take up to 10 business days while we coordinate with the carrier.

CONTACT US
Email: info@aruniversal.store
We're here to help.