Privacy policy

At AR Universal Ltd, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Order history and preferences

We also automatically collect certain data such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you for your order

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

We will only use your data where we have a legal basis to do so, including contract fulfilment and legitimate business interests.

3. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting platforms

These parties only use your data to perform services on our behalf.

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic.

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

6. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to data processing

  • Request data portability

To exercise your rights, contact us using the details below.

7. Security

We implement appropriate security measures to protect your personal data from unauthorised access, misuse, or disclosure.

8. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Company Name: AR Universal Ltd
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: info@aruniversal.store
Phone/WhatsApp: +44 7728 953056

We may update this Privacy Policy from time to time. Changes will be posted on this page.